Privacy Policy

My Reminder Box ("we," "us," or "our") operates the website located at myreminderbox.com (the "Site") and provides a smart medication reminder service with caregiver SMS alert functionality (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Site and Service.

By using our Site or Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Site or Service.

1. Information We Collect

We collect the following types of information:

Information You Provide Directly

• Your name and the name of the patient or loved one you are caring for
• Your mobile phone number for SMS alert delivery
• Your relationship to the patient
• Medication names, dosage schedules, and reminder preferences
• Any other information you choose to provide when contacting us

Information Collected Automatically

• Log data including your IP address, browser type, pages visited, and time of visit
• Device information such as device type and operating system
• Cookies and similar tracking technologies to improve site functionality

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service, including sending medication reminders and caregiver SMS alerts
• Process and fulfill your sign-up for caregiver SMS alerts
• Communicate with you about your account, the Service, and any updates
• Respond to your questions, comments, or support requests
• Improve and personalize the Site and Service
• Comply with legal obligations and enforce our terms
• Detect and prevent fraud, abuse, or security incidents

3. SMS Communications

When you sign up for Caregiver SMS Alerts, you expressly consent to receive automated SMS text messages from My Reminder Box at the mobile number you provide. These messages are sent to notify you when a scheduled medication reminder for your designated patient has not been confirmed.

• Message frequency: Message frequency varies based on the patient's medication schedule and missed reminders.
• Message and data rates: Standard message and data rates may apply depending on your mobile carrier and plan.
• Opt-out: You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and no further SMS messages will be sent.
• Help: Reply HELP to any message for assistance, or contact us at the address below.

We do not sell, rent, share, or disclose mobile phone numbers, SMS opt-in data, or messaging consent to third parties or affiliates for marketing or promotional purposes. Mobile information and messaging consent are used only to provide My Reminder Box services and requested medication-status notifications. Information may be provided to service providers solely as necessary to operate and deliver My Reminder Box services

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We may share information with trusted third-party vendors who assist us in operating the Site and delivering the Service (such as SMS delivery providers), subject to confidentiality agreements.
• Legal requirements: We may disclose information if required to do so by law or in response to valid legal process (such as a court order or subpoena).
• Protection of rights: We may disclose information to protect the rights, property, or safety of My Reminder Box, our users, or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information, subject to certain exceptions
• The right to opt out of SMS communications at any time by replying STOP
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of the Site or Service after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: